The Center for Digital Government awarded an “A” to the state of Ohio for its achievements and improvements in acquiring and employing technology to provide better public services.
The 2020 Digital States Survey, a biennial evaluation of governmental technology practices, assesses all 50 states’ use of technology to streamline operations and achieve policy goals, according to a statement.
Each state is assigned a grade highlighting the best and emerging technology practices. Ohio was one of five states to achieve an “A” ranking, along with Georgia, Michigan, Missouri and Utah. The states were honored at a virtual awards event last month.
The survey praised Ohio’s adoption of the InnovateOhio Platform (IOP), which was established by executive order in 2019 to integrate technology into citizen services, data governance and data transparency, according to a statement on the ranking.
The survey evaluated a set of criteria, in addition to progress made since the last survey, that included how states use technology to improve operations or services; save money; create innovative and citizen-centric services; and facilitate collaboration.
Ohio was one of only four states recognized for data governance and transparency. This category recognizes data privacy protection for programs that require authorized to access.
IOP is a comprehensive state government data-sharing platform and has been used to address major public policy issues, including Ohio’s COVID-19 response.
“Addressing the biggest issues facing Ohioans often involves multiple state agencies, and IOP is helping those agencies share data and work together more easily,” said Ohio Department of Administrative Services director Matt Damschroder, whose agency manages IOP.
The Center for Digital Government is a national research and advisory institute for information technology policies and best practices in state and local government.