Amazon says it is “really sorry” following reports that customers who had pre-ordered the new PlayStation 5 instead received deliveries of cat food and a foot massager.
Social media users have expressed their disappointment at what they claim are a spate of unsolicited deliveries, including cat food, a grill, and packing tape, instead of the much-awaited games console.
Amazon confirmed to Sky News that some of the social media reports were genuine, stating: “We’re all about making our customers happy, and that hasn’t happened for a small proportion of these orders.”
“We’re really sorry about that and are investigating exactly what’s happened,” the Amazon spokesperson added.
“We’re reaching out to every customer who’s had a problem and made us aware so we can put it right. Anyone who has had an issue with any order can contact our customer services team for help.”
The affected users have expressed concerns that