LONDON (Reuters) – Cryptocurrency exchange Coinbase said on Thursday its retail and professional-focused platforms were hit by tech problems, with users reporting difficulty trading as bitcoin plunged towards its biggest one-day drop since September.
California-based Coinbase said on its website at 14:14 GMT it was investigating connectivity problems, adding at 14:42 GMT that it had identified the problem and implemented a solution.
In a separate post at 15:21 GMT on its Coinbase Pro site it said “increased latencies impacting order entry and settlement” for its Coinbase Pro service, adding it was investigating the problem.
A spokesman for Coinbase, one of the biggest cryptocurrency exchanges, declined to comment.
Coinbase users on Twitter reported problems trading.
One Coinbase Pro user told Reuters by message: