The COVID-19 crisis has accelerated the digital transformation at most organizations. Americans have become more reliant on online platforms while sheltering in place for everything from groceries, to streaming entertainment to banking and other financial transactions.
Much of this shift online is likely to be permanent, with finances providing the most critical case in point. According to Fidelity National Information Services, April saw a 200 percent jump in new mobile banking registrations, with mobile banking traffic rising 85 percent–due in part to many bank branches being closed. A survey by fintech company Novantas found only 40 percent of respondents expect to return to their branches post-COVID.
The transaction-processing mainframe is the mission-critical heartbeat powering all these applications. It has played an irreplaceable role in allowing the worldwide economy to keep going in these unprecedented times. Mainframe workloads were escalating even before COVID-19 hit.
A Vanson Bourne survey from late last