In an era where contactless has become the new normal, aviation industry players are tolling on tech solutions to track the spread of Covid-19, making travel touchless and seamless. Indian and global airlines including Vistara, Air India, Etihad, and Singapore Airlines are using technology to make travel safer for passengers.
A recent study by Amadeus found that technology plays a crucial role in supporting recovery. Nearly 84 per cent of travellers said the technology would increase their confidence to travel in the next 12 months by addressing concerns around mixing with crowds, social distancing and physical touchpoints.
“Access to technology that reduces human contact, queues and physical touchpoints were the ultimate factor for getting people to travel,” it said. The study was conducted among 6,000 travellers globally, of which approximately 1,000 respondents came from India.
Vinod Kannan, Chief Commercial Officer of Vistara, also believes that in a post-pandemic world, touchless