Roiled by Election, Facebook Struggles to Balance Civility and Growth

“There are tensions in virtually every product decision we make and we’ve developed a companywide framework called ‘Better Decisions’ to ensure we make our decisions accurately, and that our goals are directly connected to delivering the best possible experiences for people,” said Joe Osborne, a Facebook spokesman.

These battles have taken a toll on morale. In an employee survey this month, Facebook workers reported feeling less pride in the company compared to previous years. About half felt that Facebook was having a positive impact on the world, down from roughly three-quarters earlier this year, according to a copy of the survey, known as Pulse, which was reviewed by The New York Times. Employees’ “intent to stay” also dropped, as did confidence in leadership.

Even as Election Day and its aftermath have passed with few incidents, some disillusioned employees have quit, saying they could no longer stomach working for a company

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